Nurturing Culture: New Manager Training – Soft or Durable Skills (Section 2)

This course explores how managers build and sustain a healthy workplace culture. Participants will learn how to define culture, strengthen relationships, and lead with emotional intelligence. The training emphasizes the manager’s responsibility to model values, create respectful team environments, and handle interpersonal challenges with clarity and care. Through practical examples and reflection, managers will learn how to foster trust, navigate conflict, and support a culture that attracts great people and delivers great results.